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At c-Systems, we endeavor to become our clients' software vendor and their entire computer department. c-Systems' commitment to service excellence enables you to focus on the day-to-day operation of your business without being degreed in computer science. 

We begin with complete on-site installation and training, taking the time to ensure that each of your employees begins use of the system with a solid foundation. We follow with an unsurpassed level of follow-up support, providing a staff of knowledgeable specialists during convenient service hours: 7 a.m. to 6 p.m. CST Mondays through Fridays and 8 a.m. to 5 p.m. Saturdays..

Training

c-Systems now offers the convenience of web-based training*, from basic instruction to advanced for more experienced users. We also offer in-house training at our facility* in a casual classroom setting or on-site training at your location**, based upon your specific needs.

Contact training@csystemssoftware.com for more information.

* Free to c-Systems customers on a paid support plan
** Fee-based. For a quote, contact our support department

Product Support

Support Department: Our in-house customer support team, consisting of highly skilled technicians with extensive product knowledge and background, will resolve any issues you encounter with c-Systems products.

Priority Phone Support: No restrictions on number of support calls. You’ll work with a dedicated team of support specialists that will provide you and your business with expert care.

Remote Control Support: This Technology allows our support technician to troubleshoot and repair problems from their computer without having someone visit your site.

Email Support: For questions that don't require an immediate answer, send an email to one of our support specialists.

Membership to our Forums: With the purchase of an Infinity or Enterprise business system, you’ll become a welcome member of our forums. Here you can ask questions, discuss ideas and post topics of common interest.

Featured Testimonial

“On Feb. 23, we experienced a large scale power outage in the Rochester area. It fried our mother board. I cannot say enough about the service we received from c-Systems. You immediately started building a new main frame and had us overnight our backup and hard drives. We were down just under 24 hours. You truly did exceed our expectations!”

— Tim Baum, president   Brodner Equipment  Rochester, NY

Contact Us

You can reach our support staff by calling 817-649-3100, faxing to 817-649-3199 or sending an email to support@csystemssoftware.com.