Tech Center

Running End Of Day/Common End Of Day Questions

Question:
The power must have gone down during the End of Day procedure.  Now the screen has a message that End Of Day is not complete.  What do I do?

Answer:
Most of the time, all that is required is to take option 7 at the Main Menu and type in "RENDDAY".  That will resume End Of Day where it stopped.  If End Of Day was halted during a critical program or file update, you may get an Error –13 at 0 when trying to run RENDDAY.  In that case, contact c-Systems.

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Question:
How do I start the End Of Day procedure?

Answer:
From the Main Menu, log off all terminals by typing "7", then "BYE", and pressing the Enter key. Make sure your report printer has plenty of paper and is on-line.  Insert the day's designated backup tape into the tape drive.  At the Main Menu on the main monitor, type "7", then "ENDDAY", and pressing Enter.  There will be a message prompt to enter "YES" or "NO", type "YES" to continue or "NO" to abort the End Of Day cycle.  At the next prompt, type "GO" to continue and press Enter.  The End Of Day procedure will start running.  Once End Of Day is complete, review any messages on the screen and type "OK" at the prompt.  At the message "ENDDAY IS COMPLETE", type"GO" and press Enter.  Once back at the Main Menu, remove the tape from the tape drive and resume normal business.

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Question: 
I am trying to start my End Of Day cycle, but I get a message stating "END OF DAY OR REPORTS ALREADY RUNNING", and ENDDAY will not start.

Answer: 
This means that the computer has reports in the print queue to be printed.  All reports must be cleared before "ENDDAY" can run. First verify that the report printer is loaded with paper and is on-line.  Turn the printer off and then back on.  If reports start to print, wait until they have completed before starting "ENDDAY".  If reports do not print, press "7" at the Main Menu, type "REPORTS", and press Enter.  At the selection prompt, press the "ESC" key.  A report may or may not run.  This will clear the report selections and return to the Main Menu.  Now, try running "ENDDAY" again.

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Question: 
I am trying to start my End Of Day cycle, but I get a message stating "UNKNOWN END OF DAY STATUS CODE, CALL c-SYSTEMS".

Answer:
This normally means that the print queue is hung up.  First, verify that the report printer is loaded with paper and is on-line.  Press "7" at the Main Menu, type "REPORTS", then press Enter. At the selection prompt, press the "ESC" key.  A report may or may not run. This will clear the report selections and return to the Main Menu.  Now, try running "ENDDAY" again.