Arlington, TX, February 16, 2021 — c-Systems Software Inc. is proud to announce that their sister company’s product, Ideal Computer Systems TargetCRM, has been selected as a semi-finalist for the 2021 Powersports Business Nifty 50 Award. TargetCRM is an automated sales and marketing platform designed to help dealers turn their one-time customers into repeat buyers, all year-round. This innovative product is available for c-Systems users as well.
Using TargetCRM makes it easy for dealers to:
- Automatically survey their customers after every sale and repair to measure customer loyalty and satisfaction by department, at each location.
- Refer happy customers to Google and Facebook, where they can leave positive reviews, to help your dealership stand out from the competition online.
- Connect with happy customers via targeted text and email promotions, using data like distance, purchase history, category, and more.
- Engage customers via text messaging, eliminating phone tag and reducing voicemails by at least 80%, and ensuring the messages they receive are relevant.
“We love TargetCRM,” says Brandon Crawford from ATS Outdoors. “Thanks to it, we now have a ton of positive reviews online. Almost 30 of them, I think. We all want good reviews, but occasionally you’re going to get a bad one. What TargetCRM does is that it takes that bad review and notifies you immediately of the dissatisfied customer, so you can go and fix the problem. It’s an opportunity to turn bad reviews into positive ones.”
“TargetCRM is the industry’s first fully-integrated sales and marketing platform. It improves the customer experience in every department by leveraging the wealth of customer data in your DMS and the speed of text messaging,” says Tim Berman, Innovation Manager at Ideal Computer Systems. “With TargetCRM, our goal is to help dealers reduce transaction times, gain repeat customers, get tons of 5-star Google reviews, and improve the shop backlog.”
Along with TargetCRM, c-Systems has recently launched Parts Locator, which enables dealers to look up the parts they need at nearby dealerships with ease.
c-Systems and Ideal Computer Systems are honored that TargetCRM was selected as a semi-finalist, and will continue to work hard to provide the best dealership management solutions on the market.
About c-Systems Software Inc.
c-Systems Software Inc. is a business management solution vendor for outdoor power equipment, agricultural and power-sports dealers. It’s tough to keep every single dealership process, department and employee in check when there are so many of them. That’s why c-Systems created one system to manage it all, so that dealers can stop fussing about the little things and focus on the big picture.
Acquired by Constellation Software Inc. in 2018, c-Systems continues to provide the specialization and individual attention dealers expect from a family-oriented company, while benefiting from the stability and support of an organization with over 20,000 customers worldwide.
To learn more about c-Systems, visit: www.csystemssoftware.com.