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The days of waiting by the phone are over. Customers today don’t have the time or patience to play phone tag. They’re busy, they’re mobile, and they expect quick responses. It’s time to meet your customers where they are—on their
Our team mixed and mingled with over 145 dealers across North America who joined us for the 2023 User Conference on November 13-15, 2023. This two-and-a-half-day event, set against the backdrop of Florida’s breezy charm, unfolded as a true powerhouse
We asked OPE dealers across North America about the top trends they anticipate in 2024. Here’s what they had to say:
1. Cybersecurity: Ransomware, malware, and phishing attempts are monitored 24×7 by Infinity’s comprehensive cloud server and knowledgeable IT staff. Extensive firewalls and multiple off-site servers protect your data. In the event of a breach, your dealership operations are back up
It’s never been easier for customers to go online and find a competitive product at a competitive price. How can we make sure that doesn’t happen? It’s more important than ever to master customer relationships and part of that means
At our 2021 Virtual Summit, the Constellation Data Solution team shared their insights into current OPE market data that dealers should be aware of when planning for the year ahead. Watch the webinar below: Where is our OPE dealer market
If you haven’t made the switch to cloud hosting, the time to consider it is now. At this year’s Virtual Summit, we hosted a session with computer security consultant, Roger Grimes where he spoke about dealership cloud computing and why
One of the most common bottlenecks in the dealership sales experience is communication. On average, it takes about five follow ups to close a sale. But if your sales team isn’t being proactive in following up with customers, you’re probably
These tips first appeared in Tim Berman’s guide “How to Get More Dealership Reviews to Stand Out Online”. When we talk about getting more online reviews for your dealership, you may think: Do people even care about our reviews? The
Would you like a 98% open rate on your marketing messages? You can if the message is sent via text. Text messaging has become a table-stakes feature offered by many businesses out there. But many dealership businesses are still lagging
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